policies for INTUITIVE MASSAGE, Thai Bodywork, Reiki Healing, Sound Therapy, Aromatouch, & Yoni Steams
Payment is due upon service completion.
New and Existing clients
As a practice in mindfulness, please take travel and parking time into consideration (we are located in downtown RVA) and arrive to your session time at least 10 minutes before your scheduled time. New clients are required to fill out a New Client form.
Cancellations & No-Shows
We kindly ask that all cancellation requests be made 48 hours prior to your scheduled session time. In an effort to be mindful of the time of our valued clients and practitioners, all no-show sessions will not be rescheduled. If sessions are cancelled with less than 24 hours, we may not be able to reschedule your session.
Busy schedules and unforeseen events often force you to arrive late. Sessions that begin late will conclude at the scheduled time. If you are more than ten minutes late, we may choose to cancel your session.
The highest compliment we can receive is the referral of a family member or friend. However, if you wish to tip your practitioner, a gratuity may be added to credit and debit transactions or offered in cash.
policies for Group Yoga Classes & Sound Concerts
Pre-registration is strongly suggested. Payment is due at the time of pre-registration. Students must check-in at the time of arrival.
Cancellations & No-Shows
Early cancellations are allowed up until 2pm on day of class and are eligible for rescheduling. Late cancellations (cancelling after 2pm on day of class) are not eligible for rescheduling. No-Shows are not eligible for rescheduling.
In consideration to the other students, no late entries are permitted 10 minutes after the start of class and are not eligible for rescheduling.
All group Yoga Classes and Sound Concert purchases are FINAL and NON-TRANSFERABLE.
Product Return Policy
Due to the intimate nature of our products, all sales are FINAL.
What to expect
You will remove as much clothing as you feel comfortable, in addition to socks, shoes, and all jewelry.
Reiki or Sound healing session
You will remain fully clothed throughout the session and remove socks, shoes, and all jewelry. Please wear comfortable clothing.
Thai Bodywork session
You will remain fully clothed throughout the session and remove socks, shoes, and all jewelry. Please wear comfortable clothing that is easy to move in i.e. a loose fitting, long-sleeved shirt and loose-fitting, full length bottoms. Please no jeans, skirts, shorts, dresses, or clothing with zippers.
You will remove clothing from the waist up in addition to socks, shoes, and all jewelry.
A cape will be provided for you to change into. Loose fitting clothing is recommended so that you are comfortable after your steam.
Please wear clothing that is comfortable and that you're able to move in.
Please bring a yoga mat (there are a limited number of borrow mats available) and wear comfortable clothing as you will be laying in savasana (final resting pose in yoga) for the duration of the concert.